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Privacy Statement

Who we are:

Ohio Valley Financial Group is providing this notice.

What Ohio Valley Financial Group Does with Personal Information:

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product of service you have with us. This information can include:

  • Social Security number
  • Account balances
  • Credit scores
  • Employment information
  • Transaction history
  • Credit history

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Ohio Valley Financial Group chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Ohio Valley Financial Group share? Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes, such as to offer our products and services to you Yes Yes
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes, such as sharing information about your transactions and experiences No We don't share
For our affiliates' everyday business purposes, such as sharing information about your creditworthiness No We don't share
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don't share

To limit our sharing:

Call 270.831.1500

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

How Ohio Valley Financial Group protects your personal information:

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Access to your personal and account information is restricted to those employees with a specific need to know that information.

How Ohio Valley Financial Group collects your personal information:

Examples of when we collect your information include when you open an account, apply for a loan, deposit money, use your credit or debit card, give us your employment history, etc.

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why you can't limit all sharing:

Federal law gives you the right to limit only sharing for affiliates' everyday business purposes information about your creditworthiness affliates from using your information to market to you sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Ohio Valley Insurance Services, Inc.
Nonaffiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Ohio Valley Financial Group does not share with non-affiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Ohio Valley Financial Group doesn't jointly market.

Questions:

Call 270.831.1500